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JOIN OUR TEAM
ASSISTANT TO THE MANAGER
What's like?
As an Assistant to the Manager, you would play a key role in ensuring the smooth operation of our holiday lettings agency in Jerusalem. This is a full-time, on-site role where you will handle day-to-day responsibilities such as managing reservations, co-ordinating property maintenance, responding to guest inquiries, and assisting with administrative duties.
You would need to be highly organised, adaptable, and proactive, ensuring a seamless experience for our guests and property owners. Occasionally, you may also be required to supervise and assist the housekeeping staff when necessary to maintain high-quality standards.
Your main tasks would include:
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Managing guest reservations and handling check-ins/check-outs.
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Communicating with guests, landlords, and service providers.
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Co-ordinating housekeeping and maintenance schedules.
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Handling administrative tasks such as emails, invoicing, and record-keeping.
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Responding promptly to guest inquiries and concerns.
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Monitoring booking platforms and updating property availability.
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Ensuring properties are well-maintained and meet guest expectations.
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Supervising and assisting cleaning staff when necessary to maintain high-quality standards.
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Supporting the manager with any operational needs.
Top Skills & Qualifications
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Experience in customer service and hospitality
Comfortable interacting with guests, property owners, and service providers. -
Strong organizational and time management skills
Ability to manage multiple tasks efficiently. -
Excellent communication and interpersonal skills
A friendly, professional, and solution-oriented approach. -
Ability to work effectively in a team
Co-ordinating with colleagues for smooth operations. -
Experience working with multiple apps
Familiarity with booking platforms, emails, scheduling and housekeeping digital tools. -
Problem-solving ability
Handling unexpected issues calmly and efficiently. -
Eye to detail
Ensuring accuracy in bookings, guest requests, and property readiness. -
Flexibility and adaptability
Willingness to take on different tasks as needed. -
Basic handyman repair skills
Certainly a plus but not at all mandatory. -
Fluency in English and Hebrew
Required to assist both local and international guests.
This job offer is for Israeli citizens or residents, jobseekers, unemployed or registered self-Employed, flexible and able to commit to the demands of the role. A contract option is available.
Location:
Jerusalem
Employment Type:
Full-time
Salary:
To be negotiated based on experience and qualifications
Workdays:
Sundays to Thursdays,
9:00 to 18:00.
Fridays and "erev khag" 9:00 to 13:00.
The role includes supervising and assisting the housekeeping staff when necessary to maintain high-quality standards.
Should your profile match our company needs, we will contact you for an interview. All applications will be answered in any case.
This role offers valuable experience in hospitality, administration, and property management, equipping you with transferable skills for future career growth.
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